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The impact of virtual reality in experiential marketing: A case study of Coca-Cola Nigeria in Kano State

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  • NGN 5000

Background of the Study

Experiential marketing focuses on creating immersive and interactive experiences for consumers, enabling them to engage with a brand in a way that leaves a lasting impression. With the advent of new technologies, virtual reality (VR) has become a prominent tool in experiential marketing, offering consumers a fully immersive environment in which they can interact with products and brand stories. Through VR, brands can offer unique and memorable experiences that engage multiple senses, enhancing consumer involvement and strengthening brand associations.

Coca-Cola Nigeria has pioneered the use of VR in its marketing campaigns, aiming to create memorable and engaging experiences for consumers. In Kano State, Coca-Cola has utilized VR to showcase its products, connect with consumers on an emotional level, and enhance brand loyalty. Whether through VR booths at events, interactive digital campaigns, or experiential activations, Coca-Cola aims to captivate consumers by leveraging the immersive power of VR to elevate brand experiences.

This study will explore the impact of virtual reality in Coca-Cola Nigeria’s experiential marketing campaigns in Kano State, focusing on how VR influences consumer engagement, brand perception, and purchasing decisions.

Statement of the Problem

While the use of virtual reality in marketing is gaining traction, its impact on consumer behavior, particularly in emerging markets like Nigeria, is not well-understood. Coca-Cola’s use of VR in experiential marketing provides an opportunity to assess how this innovative marketing tool influences consumer engagement and brand perceptions in Kano State. This study seeks to evaluate how VR-based experiences shape consumer attitudes and behavior, and whether they lead to higher engagement and purchase intent for Coca-Cola products.

Objectives of the Study

  1. To assess the impact of virtual reality on consumer engagement in Coca-Cola Nigeria’s experiential marketing campaigns in Kano State.

  2. To evaluate how virtual reality experiences affect consumer perceptions of the Coca-Cola brand in Kano State.

  3. To identify the key factors that contribute to the success of VR-based experiential marketing for Coca-Cola Nigeria.

Research Questions

  1. How does virtual reality impact consumer engagement in Coca-Cola Nigeria’s experiential marketing campaigns in Kano State?

  2. How do virtual reality experiences influence consumer perceptions of Coca-Cola Nigeria in Kano State?

  3. What factors contribute to the effectiveness of VR-based experiential marketing in enhancing consumer engagement with Coca-Cola?

Research Hypotheses

  1. Virtual reality significantly enhances consumer engagement in Coca-Cola Nigeria’s experiential marketing campaigns in Kano State.

  2. Virtual reality experiences positively influence consumer perceptions of Coca-Cola Nigeria in Kano State.

  3. The success of VR-based experiential marketing for Coca-Cola is influenced by factors such as the quality of the experience, interactivity, and relevance to the target audience.

Scope and Limitations of the Study

The study will focus on evaluating the impact of virtual reality on consumer engagement and brand perceptions in Coca-Cola Nigeria’s experiential marketing campaigns in Kano State. Data will be gathered through surveys, interviews, and observations of VR activations.

Limitations include the challenge of measuring intangible aspects of consumer engagement, as well as the potential novelty effect of VR, which may influence short-term results.

Definitions of Terms

  • Virtual Reality (VR): A computer-generated environment that allows users to interact with a 3D world in a fully immersive experience.

  • Experiential Marketing: A marketing strategy that focuses on creating memorable, interactive experiences that engage consumers with a brand.

  • Consumer Engagement: The level of emotional connection and involvement that a consumer has with a brand.

  • Brand Perception: The way consumers interpret and evaluate a brand based on their experiences and exposure to marketing messages.





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